Privacy Policy

At Greenri, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect information when you visit greenri.in, contact us or place an order.

Last updated: 15 August 2026

1. Information We Collect

Depending on how you interact with Greenri, we may collect:

  • Contact and account information: name, email address, phone number and account details.
  • Order information: products purchased, billing and shipping addresses, order history and customer-support communications.
  • Payment information: payment details are processed by authorised payment providers. Greenri does not store complete card or banking credentials.
  • Device and usage information: IP address, browser type, device information, pages viewed, referral source and interaction data.
  • Marketing preferences: your consent and preferences for receiving promotional communications.

2. How We Use Information

We may use personal information to:

  • process, confirm, deliver and manage orders;
  • provide customer support and respond to enquiries;
  • manage accounts, returns, refunds and service requests;
  • improve our website, products and customer experience;
  • send marketing communications where permitted or where you have provided consent;
  • detect fraud, protect our website and maintain security; and
  • comply with applicable legal, tax and regulatory obligations.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance and support relevant marketing. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. How We Share Information

We may share information only as reasonably necessary with service providers that help us operate our business, including:

  • Shopify and other website or hosting providers;
  • payment gateways and fraud-prevention providers;
  • courier, logistics and fulfilment partners;
  • analytics, advertising and marketing service providers;
  • professional advisers and technology-support providers; and
  • government authorities or other parties where required by law.

We do not sell personal information for monetary consideration.

5. Data Security

We use reasonable administrative, technical and organisational safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, dispute resolution and legal compliance.

7. Your Choices and Rights

Subject to applicable law, you may request access to or correction of your personal information, ask us to delete information that is no longer required, withdraw consent where processing is based on consent, or opt out of marketing communications. We may need to verify your identity before completing a request.

You can unsubscribe from promotional emails using the unsubscribe link in the message or contact us directly.

8. Third-Party Links

Our website may contain links to third-party websites. Greenri is not responsible for the privacy practices or content of websites that we do not control. Please review their privacy policies before providing information.

9. Children's Privacy

Our online store is intended for customers who can legally enter into a purchase transaction. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us.

10. Changes to This Policy

We may update this Privacy Policy when our practices, services or legal requirements change. The latest version will be posted on this page with the revised date.

11. Contact Us

For privacy-related questions or requests, contact:

Greenri / KAP BROS INNOVATION PRIVATE LIMITED
Email: info@kapbrosltd.com
Phone: +91 99990 09090, +91 99999 97797
Address: Plot No. 369, Phase V, Sector 56, HSIIDC, Kundli, Haryana 131028, India